An operator who built it for his own business first.

Independent Agency AI was founded by Vytas Skapcevicius. He runs an independent property and casualty agency and a life insurance MGA in Elmhurst, Illinois.

The agency had the problems every agency has: a shared inbox that ate the morning, certificate requests with no clock on them, call outcomes the CRM ignored, intake forms typed in twice, and an owner who could not see the week. He built systems for them inside the agency, and measured what they did.

That habit became the method. Find the expensive problem. Prove it with the business's own numbers. Fix that one thing, measure the result, and only then talk about the next. When a regional trucking company hired us, the first thing we did was measure: detention billed on 0.36% of its loads, and a TMS with no clock on any stop.

Kept apart from insurance sales

Many of the businesses we work for are insurance agencies, and some of our trucking clients buy insurance. So the rules are simple. Client data is used for the engagement and nothing else. It never feeds an insurance sale, including for the founder's agency. The founder's life insurance agency also partners with P&C agencies that want to offer life insurance; that is a different business, licensed separately. Independent Agency AI is being set up as its own company; until it is, the founder signs engagements personally.

What we will not do

• Publish a result we have not measured.
• Tie our fee to a promised outcome.
• Build AI where a report or a script would do.
• Send anything that commits your business without a person approving it. The one exception is a routine message you approved word for word in advance.