AI Agents
Agents with a job description, not a blank check.
Every agent we build comes with an Agent Card: what it is for, what it may touch, and when it must ask a person. If we cannot write the card, the agent is not ready.
Nine lines that decide everything.
You sign off on the card before the agent runs. Changing what an agent may do means changing its card, and you see the change.
Illustrative example
Renewal follow-up agent
- Role
- One job, in one sentence.
- Knowledge
- Which playbooks and records it may read.
- Tools
- Which systems it may use, and how: read, draft or write.
- Permissions
- The narrowest access that does the job.
- Triggers
- What starts it: a schedule, a new email, a record changing.
- Actions
- What it may do on its own, listed one by one.
- Escalation
- When it must stop and hand the work to a named person.
- Approval
- Which actions wait for a person before they happen.
- Audit log
- Where every run, read and change is recorded.
Specialists, one job each.
These are agent roles we build to order. Which one comes first depends on what we measure first.
Service agent
Sorts the shared inbox, drafts replies and prepares requests for a person to approve.
We build thisSales agent
Follows up on interested prospects, so nobody is left on a list without a next step.
We build thisOperations agent
Watches queues and exceptions and raises the ones that need a person today.
We build thisManagement agent
Writes the weekly summary from the boards, with every number linked to its source.
We build thisDocument agent
Reads incoming documents, names them and files them to the right record.
We build thisData analyst agent
Answers questions about your own data and shows the query it used.
We build this
Find the one problem worth fixing first.
A free 45-minute discovery call on Zoom with Vytas Skapcevicius, the founder. Four questions about your agency, no pitch deck. You leave knowing whether there is something worth measuring.